Cookie and Storage Notice
Last updated: 24 July 2026
How this website uses storage
Surehand uses cookies and browser storage to remember your choices, provide features you request and, when you allow it, understand which campaigns lead to signups. We do not currently use Google Analytics, Meta Pixel or other behavioural advertising tags on this website.
Storage we use
| Item | Purpose | Duration | Category |
|---|---|---|---|
| Consent preferencesSurehand | Remembers whether you allowed optional embedded content and campaign measurement. | Up to 180 days | Necessary |
| Campaign attributionSurehand | Remembers campaign parameters, advertising click identifiers, referral details and landing pages so we can understand how signups found Surehand. | Up to 90 days after the latest campaign visit | Campaign measurement |
| crisp-client/*Crisp | Restores a support conversation and message history after you request live chat. | Crisp sets these for up to six months by default | Requested support service |
| Tool preferencesSurehand | Keeps inputs for interactive tools, such as the round value calculator, on your device so you can continue where you left off. | Until you clear your browser storage | Necessary for the requested tool |
Live support
The visible “Chat with us” control belongs to Surehand and does not load Crisp by itself. Crisp is contacted only after you request live support. Crisp then receives technical information such as your IP address and may store a session cookie so the conversation can work and your message history can be restored.
Read the Crisp cookie policy.
Embedded videos and security
YouTube and Vimeo videos remain blocked until you allow functional content or choose to load a video. Those providers may then receive information about your device and visit. Cloudflare Turnstile may be used on forms to detect abuse and protect the service; this security function is treated as necessary.
Change your choice
Use “Cookie settings” in the footer at any time. Withdrawing campaign measurement removes the attribution record stored by Surehand from this browser. You can also clear cookies and site data through your browser settings.
Questions can be sent to privacy@surehand.com.