Simple pricing. No surprises.
Start with the free trial. Pick a plan when you're ready. Cancel anytime.
Essentials
Everything you need to get started. Customers, jobs, quotes, invoices.
£15/month
- Up to 3 users included
- Customer management (basic CRM)
- Job scheduling & calendar
- Quotes & invoices (email send)
- Payment tracking
- Automated email reminders (up to 500 emails per month)
- Basic reporting
- 25 SMS credits per month (for reminders)
- Email support
- Onboarding assistance included
Pro
Online payments, customer portal, and automatic reminders. Less chasing, more earning.
£23/month
- Everything in Essentials, plus:
- Up to 3 users included
- Online payments (Stripe)
- Automated reminders (SMS/email) – includes 100 SMS credits per month
- Customer portal (view quotes, invoices, job history)
- Job forms & reports (complete on-site and send to customers)
- Basic automations (e.g. reminders, follow-ups)
- Enhanced reporting (jobs & revenue)
- Priority email support
- Onboarding assistance included
Crew
For teams. Advanced scheduling, permissions, and reporting across your whole crew.
From £79/month
+ £9 per additional user
- Everything in Pro, plus:
- Up to 5 users included (then £9 per additional user)
- Advanced automations & workflows
- Advanced customer portal options (branding, extra info)
- Advanced job forms & reports (multi-user completion, richer templates)
- Team scheduling & job assignment
- Role-based permissions
- Audit logs (who changed what)
- Advanced reporting & exports (team performance, KPIs)
- API access (for custom integrations)
- Dedicated account manager
- Priority support (email + phone)
- 300 SMS credits per month
All plans include monthly SMS and email credits. Additional credits are available via simple top-up bundles.
Compare plans in detail
See exactly what's included in each plan
| Feature | Essentials | ProPopular | Crew |
|---|---|---|---|
| Core | |||
| Users included | 3 | 3 | 5+ |
| Customer management | |||
| Job scheduling & calendar | |||
| Quotes & invoices | |||
| Payment tracking | |||
| Basic reporting | |||
| Communication | |||
| Email reminders | 500/mo | Unlimited | Unlimited |
| SMS credits | 25/mo | 100/mo | 300/mo |
| Automated reminders | Email only | SMS & Email | SMS & Email |
| Payments | |||
| Online payments (Stripe) | |||
| Direct Debit (GoCardless) | |||
| Customer Experience | |||
| Customer portal | |||
| Advanced portal branding | |||
| Job forms & reports | |||
| Automation | |||
| Basic automations | |||
| Advanced workflows | |||
| Team | |||
| Team scheduling | |||
| Job assignment | |||
| Role-based permissions | |||
| Audit logs | |||
| Advanced | |||
| Advanced reporting | Basic | Full | |
| API access | |||
| Support | |||
| Email support | Priority | Priority | |
| Phone support | |||
| Dedicated account manager | |||
| Onboarding assistance | |||
Frequently asked questions
Everything you need to know about our pricing and plans.
- Can I change plans later?
- Yes, you can upgrade or downgrade your plan at any time from your account settings. Changes take effect immediately, and we'll prorate any charges or credits.
- What happens after my free trial?
- After your 30-day free trial ends, you can choose to continue with a paid plan or cancel. No charges will be made unless you choose to subscribe.
- Do you offer refunds?
- We offer a 30-day money-back guarantee on all paid plans. If you're not satisfied, contact us within 30 days for a full refund.
- Can I use Surehand for multiple businesses?
- Each subscription covers one business. If you run multiple businesses, you'll need a separate subscription for each one. Contact us for multi-business discounts.
- What payment methods do you accept?
- We accept all major credit cards and process payments securely through Stripe. Enterprise customers can arrange invoice-based billing.
- Is there a setup fee?
- No, there are no setup fees. You only pay your monthly subscription fee. Start your free trial today with no credit card required.
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