Help & Support
Find answers to common questions or get help from our support team.
Frequently Asked Questions
How do I get started with Surehand?
Sign up for a free 30-day trial. No credit card required. You'll have access to all features during your trial period. After the trial, choose a plan that fits your business needs.
Can I cancel my subscription anytime?
Yes, you can cancel your subscription at any time from your account settings. Your subscription will remain active until the end of your current billing period, and you'll continue to have access to all features until then.
Is my data secure?
Absolutely. We use industry-standard encryption to protect your data. All data is stored securely and backed up regularly. We never share your data with third parties except as necessary to provide our services.
Can I switch plans?
Yes, you can upgrade or downgrade your plan at any time from your account settings. Changes take effect immediately, and we'll prorate any charges or credits.
Do you offer mobile apps?
Yes, Surehand is available on iOS. You can download it from the App Store. Android support is coming soon.
What payment methods do you accept?
We accept all major credit cards and process payments securely through Stripe. Enterprise customers can arrange invoice-based billing.
Can I export my data?
Yes, you can export your data at any time. Go to your account settings and use the data export feature to download all your information in a standard format.
Still need help?
Our support team is here to help. Get in touch and we'll respond as soon as possible.