From boiler swaps to 2am leaks, plumbing is unpredictable. Surehand keeps callouts, parts, certificates and payments in one place — built for UK plumbers, Gas Safe registered or domestic.
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Running a plumbing business comes with unique challenges. Here's how Surehand helps.
An urgent leak comes in at half past three. You need to reschedule two jobs, ring the customer, check the van for parts and get there in twenty minutes — without losing the rest of the day.
How many 22mm copper elbows are left in the van? Nobody knows. You order more, find a stash, end up with three of everything. Parts tracking shouldn't be a Sunday night ritual.
Customer wants the price for a new bathroom suite while you're standing in their kitchen. Scribbling on the back of a flyer doesn't cut it. You need a proper quote, sent before you leave.
Big jobs mean 30-day terms, staged payments, and chasing the office for the final invoice. Without a system you're funding their cash flow with yours.
Annual landlord gas safety certificates, boiler service records, Gas Safe registration renewal — all important, all easy to lose track of without a digital trail.
You fix a boiler, six months later they ring a different plumber for the next job. Without a CRM and reminder system your customer base leaks revenue.
Surehand provides industry-specific tools to help you run your business more efficiently.
Drop an emergency callout into the day with a tap. Surehand shows you which jobs can be moved and texts the affected customers automatically.
Log parts used per job from your phone. Build a picture of what each customer's boiler/system uses so the next visit is faster.
Build a quote on site with line items for labour, parts, and call-out. Save common quotes (boiler service, tap replacement, bathroom install) as templates.
Take payment on the spot via card link, or set up Direct Debit for landlords and commercial customers via GoCardless. Cash flow improves overnight.
Attach a CP12 / Gas Safety Record to the customer file. Set annual renewal reminders. No more chasing landlords or losing the paperwork.
Boiler serviced this November? Surehand pings the customer next October to book it again. They don't ring a competitor and you don't lift a finger.
Take photos of leaks, completed work, and meter readings against the job. Stored permanently — useful for warranty claims and warranty disputes.
Invoices sync to Xero automatically — HMRC-recognised software for Making Tax Digital. From April 2026, plumbers earning over £50k must comply.
Hours saved weekly
Faster invoicing
Certificate trail
Missed callouts
See how Plumbing professionals use Surehand to streamline their workflow and save time.
Customer calls with a plumbing issue. Quickly check your schedule and create a quote or schedule an emergency callout.
Review what parts you need and have available. Schedule the job and ensure you have everything required.
On site, update job status and add notes. Track parts used and time spent for accurate invoicing.
Generate invoice with parts and labor immediately. Send via email and accept payment on the spot if possible.
See how a purpose-built plumbing app stacks up against the alternatives.
Start with the free trial. Pick a plan when you're ready. Cancel anytime.
Everything you need to get started. Customers, jobs, quotes, invoices.
£15/month
Online payments, job forms, and automatic reminders. Less chasing, more earning.
£23/month
For teams. Advanced scheduling, permissions, and reporting across your whole crew.
From £79/month
+ £9 per additional user
All plans include email support and onboarding assistance. Start with a free trial and change plans as your business grows.
Gas Safe paperwork, water regulations, emergency rates — the bits a generic CRM doesn't cover.
Store your Gas Safe number on every job, attach CP12 / Gas Safety Records to the customer, and get reminded before annual landlord certs expire.
Job-specific notes for backflow protection, fluid categories, and notifiable work. Pull up the customer's history before you start.
Out-of-hours and weekend rate cards that auto-apply when customers book outside business hours. No awkward call-out conversations on the doorstep.
Build a year-on-year service record per boiler. Useful for warranty claims, customer trust, and getting the next service booked before someone else does.
Common questions about using Surehand for your plumbing business.
We get it — moving your business data feels risky. We've made it as painless as possible.
Bring your customer list, job history, and pricing across. No starting from scratch — your round comes with you.
Already have customers on Direct Debit? Transfer existing mandates — your customers don't need to re-authorise.
Start with a 30-day free trial. We'll help you get set up and make sure it works for you.
Clean interface, no clutter. Simple enough to pick up in minutes without any fuss.
We'll help you import your data and get set up.
Practical guides for plumbing businesses.
Learn how to grow and manage your plumbing business more effectively.
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Surehand handles the callouts, the certificates, the invoices and the chasing — so you can focus on the work. Try free for 30 days.
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