Privacy Policy

1. Introduction

Welcome to Surehand. We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our service business management software.

2. Information We Collect

We collect information that you provide directly to us, including:

• Account information (name, email address, phone number)
• Business information (company name, address, VAT number)
• Customer and job data you enter into the system
• Payment information processed through our payment providers
• Usage data and analytics when you use our services

3. How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve our services
• Process transactions and send related information
• Send technical notices and support messages
• Respond to your comments and questions
• Monitor and analyze usage patterns
• Detect and prevent fraud or abuse

4. Data Security

We implement appropriate technical and organizational measures to protect your personal information. However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.

5. Your Rights

You have the right to:

• Access and receive a copy of your personal data
• Rectify inaccurate or incomplete data
• Request deletion of your personal data
• Object to processing of your personal data
• Request restriction of processing
• Data portability

6. Contact Us

If you have questions about this Privacy Policy, please contact us at privacy@surehand.com.